This is a paean to Schuck's Auto Supply, particularly store #04236 , most particularly Howard, the kindly sales associate who stood out in the rain for fifteen minutes trying to pound a stripped-out bolt out of a battery terminal clamp. He ended up charging the price of the new bolt ($3.66) and refused any sort of compensation for his effort.
Too often, companies hear only the bad news from customers--we're far more likely to write a letter of complaint than to praise exemplary service. I try, often as I can, to reverse the trend. Shuck's Auto Supply has earned my unhesitating recommendation. If I end up scoring coupons for the nice little email I sent, I'll even add a permanent link to my blog.
No comments:
Post a Comment